This brand new feature makes it easier for retailers to organize their Recommendations widgets, improving workflows and increasing clarity within their Findify merchant dashboard.
It may be a slightly overused quotation, but the old adage “Time is Money” still rings true today - especially in the world of ecommerce.
At Findify, where our solutions have been trusted by more than 1,800 ecommerce clients, we are extremely aware of the precious commodity of time and strive to streamline processes for our clients wherever possible.
As such, our latest feature seeks to improve the way our clients work with Findify’s Recommendations solution, an ecommerce tool which boosts the upselling and cross-selling abilities of online stores.
Up to now, merchants have been working with Recommendations in the following way: they log into the Findify merchant dashboard, migrate to the Recommendations tab, then create, name and configure their new Recommendations widget.
While the current process of setting Recommendations is simple and straightforward, some confusion can arise later should the retailer create more and more widgets. This is largely due to the fact that the widget’s title is often generic, and the widgets become hard to distinguish from each other.
Acting on feedback received directly from merchants, Findify has now solved this issue by adding a new ‘Notes’ section where the merchant can describe each widget and the context in which it was created.
“This is a simple addition to our Recommendations product, but it’s a very important one which will make life easier for a number of merchants using the recommendations solution. We think it will prove to be extremely effective,” explained Findify’s Vsevolod Goloviznin.
“We also think merchants should experiment with this new feature. They can write not only what the widget is for, and what filters it has, but also their thought process at the time, the results they aim to achieve with it, and even go back later and add in the actual results they got. This detail will really help the merchant in the future when assessing campaigns, and will also help to improve clarity in case a handover needs to take place - whoever takes over will more easily understand the solution if individual widget descriptions are included.”
Clients will find the new feature under the Recommendations section of their Findify merchant dashboard.
“It is also important to note that adding or changing notes in this section will not affect how the Recommendations widget is presented to shoppers,” added Mr Goloviznin.
“But what it does do is improve the way in which our clients work with, and interact with, our solutions - saving them time, improving their workflow, and making them more productive.”
For more information on Findify’s powerful ecommerce tools, including personalization software and solutions such as Personalized Search, Smart Collections, and Recommendations, book a demo here.
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